My stay at this hotel was a mixed experience. The location near Sanibel Island was fantastic, and the pool areas were well-kept and enjoyable. However, the rooms felt outdated and could use some improvements, especially regarding comfort. The service was friendly and attentive, but I expected more from the dining options, particularly for breakfast. Overall, while there were enjoyable aspects, I think there are areas that really need attention.
Rooms
6.0
The rooms were clean but outdated and quite basic, lacking modern amenities.
Service
9.0
Service was exceptional, with staff going out of their way to assist us during our stay.
Location
8.0
The hotel is well-placed near Sanibel Island, making it easy to explore the area without the high costs of staying directly on the islands.
Dining
7.0
The dining experience offered many options, but the breakfast could use more variety, especially in the hot offerings.
Facilities
8.0
The pool areas and spa facilities were great, providing a relaxing atmosphere overall.
Luna
United Kingdom,
March
2025
7.4/10
Overall, I had a nice getaway at the hotel, which is conveniently located near Sanibel Island providing easy access to beautiful beaches. The staff was incredibly helpful, which made our stay more enjoyable. However, the rooms could use some updating and the service at the dining areas was a bit slow during our visit. The pool area is definitely a highlight of the property.
Rooms
7.0
The rooms had a pool and ocean view which was beautiful, but they felt a bit dated and in need of refurbishment.
Service
7.0
The check-in process was smooth, and the majority of the staff were friendly and attentive, although the valet service could improve.
Location
9.0
The hotel is conveniently located at the base of the bridge to Sanibel Island, which is great for budget-conscious travelers.
Dining
6.0
The food in Tarpon House was very good, with tasty pizzas, but service was slow due to limited staff on busy nights.
Facilities
8.0
The pool area was relaxing and well-kept, making it a great place to spend time during the day.
Helpful staff
Dated rooms
Arthur
United Kingdom,
February
2025
9.0/10
We had a really memorable weekend at this resort thanks to the stunning views and attentive service, which truly enhanced our experience. The wedding event we attended was well-managed, and overall, the venue was beautiful. However, we did encounter a few hiccups, such as issues with event setup and additional parking fees that dampened the experience a bit. Overall, a lovely stay with some room for improvement.
Rooms
9.0
We stayed in a nicely appointed, quiet room with great views of the water.
Service
8.0
The service was above average, with responsive management who worked directly with us for the wedding arrangements.
Location
10.0
The location was scenic, providing picturesque views of the waterfront, perfect for a wedding.
Dining
9.0
The food served during the wedding event was excellent, with a good variety that pleased many of our guests.
Facilities
9.0
The resort's facilities were impressive, particularly the ballroom with fantastic waterfront views.
Scenic views
Event setup issues
Bob
United Kingdom,
December
2024
6.8/10
I spent five nights at the Captiva Tower and overall had a good experience. The spacious room with a stunning ocean view was a highlight, although I found the pillows to be too firm for my liking. The staff were friendly and responsive, ensuring our requests were met promptly. However, the resort could improve its restaurant menu and address some issues like internet reliability and room features.
Rooms
7.0
Our room in the Captiva Tower was spacious and featured a nice bathroom with a full ocean view. However, the pillows were too firm for comfort.
Service
8.0
The staff were personable and very efficient, especially at the front desk. They were quick to respond to maintenance requests, which I greatly appreciated.
Location
7.0
The location offered beautiful views of the ocean, but the walk between buildings could be inconvenient without a golf cart.
Dining
6.0
I felt the dining options could use some healthier choices. Although I didn't dine at the restaurants much, the food served during our meeting was nice.
Facilities
6.0
The resort had a pleasant pool area, which was not overly crowded, but I noticed some amenities could do with better attention to maintenance.
Keith
United Kingdom,
November
2024
7.4/10
My stay at this property was quite enjoyable, with beautiful views from the room and a cozy atmosphere. The service was good, although the food options could use some improvement. The location is great for access to nearby attractions, but the rooms need a bit of updating. Overall, it’s a comfortable place to relax with family.
Rooms
7.0
The rooms were spacious and had a lovely view, but they showed signs of wear and tear that detracted from the experience.
Service
8.0
Service was attentive and helpful, although there were moments when the staff seemed overwhelmed, particularly during busy hours.
Location
9.0
The location is very convenient, right before the toll bridge to Sanibel Island, making it easy to explore the surrounding areas.
Dining
6.0
The dining options were decent but could be better. The bar menu had some standout items like the Grouper Sandwich, but other dishes fell flat.
Facilities
7.0
The resort features a lovely pool area, but it could benefit from updates to create a more modern feel.